Today I added Amazon.com on the list of companies I will never do business with again. Last week I attempted to purchase a Haynes service manual for Amy’s car. Amazon directed me to the reseller discountbooks.com. This is a site run by the Xacti corporation out of Boca Raton Florida. It is a front for the phishing scam site SmartSavingsCenter.com. Whenever you buy from discountbooks.com you are invisibly agreeing to a “trial membership” for SmartSavingsCenter.com. If you don’t cancel this intentionally obscured trial within 7 days they hit your card with a $29.95 fee. You will never see it coming.
This scam put forth by the immoral and ethically corrupt Xacti corporation is well documented in any Google search for SmartSavingsCenter. The Editor of Ripoffreport.com even has a site informing “how to get your money back into your bank account” if you are a victim of Xacti’s deception. He makes it sound like it could be difficult for your bank to agree to the refund. In fact when I called Bank of America this morning the scam is so well known that they didn’t resist one bit. Other Xacti websites that are a front for the SmartSavingsCenter.com scam are HotMovieSale.com and Rushmore Towing and Locksmiths. There are probably others.
If you’re a victim of the Xacti corporations immoral internet trade practices you can contact them directly using the information at the bottom of this post. Personally I wouldn’t bother as I understand they won’t cancel the “subscription” over the phone.
Instead try to locate the welcome email sent by these fraudsters when they initiated their malicious activity against you (mine was in the spam filter), retrieve the password for your account, go to SmartSavingsCenter.com and cancel the account. There is even a selection in the “Reason for Canceling” that says “I believe SmartSavingsCenter is a fraudulent service”. Pick this one. Then call your bank, dispute their fraudulent charges and place a fraud alert on your account against this company. The Attorney General of Florida should move to shut these crooks down ASAP. Here’s where the dishonest cowards hide…
Xacti 999 West Yamato Road Suite 100 Boca Raton, FL 33431-4478 Telephone: 561-989-7400 Fax: 561-989-7401
Since posting this article I received a letter from the Florida Attorney Generals office informing me, as one of many complainants, that they are beginning an investigation of the company. Hopefully they’ll be shut down soon and anyone who requires additional reimbursement from their fraud will get some money back. If you’ve been affected by this scam file your complaint on-line with the Florida Attorney General. Here is a link.