I’m Todd Singleton, the founder of ZTSµ and creator of the bigbox.bot, a platform I conceived after managing digital trading partnerships between manufacturers and America’s largest big box retailers for over 20 years. Since starting my own local IT company in 1998, PC-Pickles, (thank ‘s for the haunt Wayback) I’m proud to have helped build some of the largest companies born or headquartered the Research Triangle region of North Carolina.

Since I began this blog in 2004 I helped found the IT department of 1-800-Pack-Rat, designed the network, rack and server cabinet architecture for the American Kennel Club’s current data center in Raleigh, NC. I also established the IT department for Trimaco, now Icon Protection, a historic employee-owned manufacturer and distributor born in Durham, NC. I’m still involved with several manufacturing and supply chain technology initiatives local to the Raleigh-Durham area.
Current & Future Initiatives
Building ZTSµ, ztsmicro.com where I am an employee-owner designing and deploying high powered GPU servers for Agentic AI Large Language Models (LLMs).
Acting as Chief Technology Officer for the bigbox.bot, an Agentic AI LLM for retail and industrial supply chain data integration.
Learning data models for a variety of ERP systems including Dynamics AX, Infor M3, Epicor, SAP, NetSuite and others
Electronic Document Interchange (EDI) partnership development
iPass integrations for data endpoints, SOAP and REST APIs, and EDI X12 and EDIFact document translation
Barcode and label automations for GS1 vendor and transportation compliance
Building IT teams of top-level SMEs
Past Performance
In my career I’ve been honored with the responsibility of deploying and managing a history of technologies such as:
Zero Trust authentication, SASE, SSO, MFA security measures, and Disaster Recovery models
Enterprise Wide and Local Area network communication, secure WAP, SSID and Handheld RF deployments
Firewalls, port management and network gateway security configurations including BGP and HA SD-WAN
Remote application deployment and configuration (Citrix ICA Gateways, VPNs)
Hypervisors and they’re respected VMs (VMWare, MS Hyper-V, Citrix XenServer) for SaaS hosts
Enterprise SQL server database deployment, maintenance and administration, primarily Microsoft SQL
Business Intelligence systems deployment and report development (Business Objects, Qlikview, QlikSense, MS Power BI)
Storage Area Networks and Compute Resources (NetApp, EMC, Nimble Storage)
And of course Active Directory and Microsoft 365 Administration. I can’t remember not being a Domain or Global Admin on someone’s domain.
Most importantly I was lucky enough to marry a gorgeous woman a decade younger than me and we have three grown boys, thankfully all of upstanding character. We’ve gotten rid of the mini-van for high performance sports sedans, trucks and SUVs. Surprisingly no EV in the family yet.
Todd – wanted to see if you have had any luck with the Attorney general re Saving center.com. I will help.