{"id":2602,"date":"2015-02-23T16:33:43","date_gmt":"2015-02-23T21:33:43","guid":{"rendered":"http:\/\/toddsingleton.net\/chronicle\/?p=2602"},"modified":"2015-02-24T21:18:41","modified_gmt":"2015-02-25T02:18:41","slug":"the-truth-about-apples-solid-reliability-from-an-it-director-the-myth-wrapped-in-lies-about-apple-quality","status":"publish","type":"post","link":"https:\/\/toddsingleton.net\/chronicle\/2015\/02\/23\/the-truth-about-apples-solid-reliability-from-an-it-director-the-myth-wrapped-in-lies-about-apple-quality\/","title":{"rendered":"The argued reliability of Apple products continues to elude me."},"content":{"rendered":"<p>Apple fanboys gonna hate.\u00a0 Oh well.\u00a0 Here comes my truth.\u00a0 Let me elaborate on how this &#8220;truth&#8221; was derived.<\/p>\n<ul>\n<li>I use Apple products daily.\u00a0 In possession and provide direct administrative oversight of my iPhone 6, about 12 more in the company, a few iPads, two Mac Pro&#8217;s just purchased in late 2014 and three Macbooks of various ages.\u00a0 Hope that suffices for anyone itching to shout &#8220;you&#8217;ve just never used Apple products&#8221;.<\/li>\n<li>I&#8217;ve administered and used Apple products for over 16 years.\u00a0 We used original Macintosh&#8217;s in the journalism department at Liberty for photo editing on those 10 inch displays before Apple was even cool.\u00a0 So much for &#8220;you&#8217;ve never given them a chance&#8221;.\u00a0 I can say I&#8217;ve used damn near every rendition of Apple products ever made.<\/li>\n<\/ul>\n<p>Here are the experiences I&#8217;ve had with Apple reliability recently:<\/p>\n<p>We have 177 PC&#8217;s on our network right now.\u00a0 We have five Apple computers, two Mac Pro&#8217;s and three Macbooks.\u00a0 There were two other Mac Pro&#8217;s recently decommissioned so we could spend $6K a piece on the new <a href=\"http:\/\/www.booooooom.com\/wp-content\/uploads\/2013\/06\/macpro-winechiller2.jpg\">wine chillers<\/a> in Marketing.\u00a0 In the past 5 years I&#8217;ve replaced three failed hard drives, two failed displays and two failed video cards on Apple products.\u00a0 One of the Mac Pro&#8217;s was &#8220;rebuilt&#8221; twice at the Apple store after phone support failed.\u00a0 This is all a matter of record with &#8220;Apple Care&#8221; who did the in store diagnostics.\u00a0 How many failed components on the Windows 7 laptops and workstations have I replaced in the same time period?\u00a0 One.\u00a0 A solid state hard drive on a Dell Latitude.\u00a0 All true stories.<\/p>\n<p>Now let&#8217;s talk about the &#8220;reliability&#8221; of OSx.\u00a0 Ever put an Apple computer a domain using the &#8220;advanced&#8221; User and Group options?\u00a0 Not many people have.\u00a0 Our &#8220;Mac guy&#8221;, Phil from <a href=\"http:\/\/www.macvantage.com\/\" target=\"_blank\">MacVantage<\/a> recommends against it as I showed him how it&#8217;s done.\u00a0 It works&#8230;. kinda.\u00a0 It will juggle suck the nonsense out of users the first time they log in.\u00a0 Keychain password update?\u00a0 Maybe&#8230;. maybe not.\u00a0 Who&#8217;s sorted out the cryptic world of when Apple wants to update the damn keychain and when it doesn&#8217;t?\u00a0 Why is said damn &#8220;keychain password&#8221; even necessary for every user.\u00a0 If you say Linux\/Unix, you fail.\u00a0 It&#8217;s the equal of making each user have a local root password in addition to network credentials tied to LDAP profiles.\u00a0 The geniuses at Apple hold tightly to their keychain nonsense, serving zero practical purpose that&#8217;s ever been described to me.\u00a0 Today I had a user log on to a brand new Macbook for the second time ever&#8230; &#8220;Apple must repair your application files for some applications to run normally.\u00a0 Continue?&#8221;.\u00a0 Seriously&#8230; the damn thing is factory new.\u00a0 Please tell me more about this stellar OSx &#8220;reliability&#8221;.<\/p>\n<p>I&#8217;m gonna circle back to the &#8220;Administrative&#8221; interface of the Directory Server options oddly found under &#8220;Users and Groups&#8221;.\u00a0 Why is it that I have to make a selection to create a &#8220;mobile profile&#8221; on a Macbook?\u00a0 It&#8217;s a fucking laptop.\u00a0 What, it&#8217;s never going to get carried around?\u00a0 Even better, I listed a domain user account under &#8220;Users who can administer this Mac&#8221;.\u00a0 Um, kinda.\u00a0 It will let them make some modifications while other administrative features continue to prompt for a local administrator account.\u00a0 Haven&#8217;t take the time to put rhyme or reason to this either.\u00a0 The word in unintuitive and Apple suffers badly from this curse with regards to most advanced administration features.<\/p>\n<p>Let&#8217;s get to this Trickstar Hipster iPhone 6 I now carry.\u00a0 Daringly, I finally broke down after 6 years with Android and got the latest pocket fad.\u00a0 WTF?\u00a0 I thought the fanboys proclaimed Apple superior, no argument.\u00a0 I even read the never ending sales pitc&#8230; er, I mean reviews on CNN and a million other paid media hypesters.\u00a0 I can list the iPhone&#8217;s inferiority to Android and screen size&#8217;s got nothin&#8217; to do with it.<\/p>\n<ol>\n<li>I can&#8217;t hide the icons for Apple&#8217;s money apps without downloading a third party app?\u00a0 Immediate fail.\u00a0 Out of the box style.<\/li>\n<li>Let me change the channel on my TV.\u00a0 Wait, what?\u00a0 No IR blaster.\u00a0 I had that on an LG G2 almost three years ago.\u00a0 So much for state of the art technology.<\/li>\n<li>Oh but this amazing camera&#8230; which my old LG G2 embarrassed two years ago as well.\u00a0 So far, I&#8217;ve downgraded.<\/li>\n<li>Okay so nifty finger print scanner.\u00a0 Not unlike the one my Motorola Atrix had on it 4 years ago.\u00a0 Wait, why do I need this thing again?<\/li>\n<li>I had to Google how to reject an incoming call.\u00a0 Really?\u00a0 Yep.\u00a0 I still don&#8217;t have an easy way to reject some calls when the only options are &#8220;Remind Me&#8221; and answering.\u00a0 Why does this need to be wrapped in mystery?\u00a0 Just put a fucking button on ALL incoming calls that says &#8220;Dismiss&#8221;.<\/li>\n<li>At least let me put one touch icon dialing on my desktop.\u00a0 Nope.\u00a0 Cannot be done&#8230; &#8220;But they are in your recent calls and favorites&#8221;.\u00a0 Ya, if I push 2-3 buttons to get there.\u00a0 Not exactly like having an icon on the desktop with someone&#8217;s face I push.<\/li>\n<li>Why the hell do I have to cut my Wi-Fi on and off when my wireless network freezes?<\/li>\n<li>I can&#8217;t replace the battery?<\/li>\n<\/ol>\n<p>I can go on but anything more would be inflammatory gripe.<\/p>\n<p>These are not subjective problems, a matter of opinion or a learning curve on my part.\u00a0 They are real examples of why many Apple products are in fact inferior to other technology available in the market.\u00a0 Ubuntu, Linux Mint, Solaris&#8230; hell dare I say even Windows 8 does not suffer many of the problems of these Apple failures.<\/p>\n<p>Do not fret Apple fans.\u00a0 There are plenty of brand aware Trickstar Hipsters around to keep they hype alive.\u00a0 They&#8217;ll be found in skinny jeans on fixie bikes wearing mismatched clothing sporting odd facial hair.\u00a0 They will make sure you have pride as you pretentiously pay more for less in a fancy glass store, making every Chinaman glow with envy.\u00a0 Meanwhile I will push the hell outta every technology I can find that is not Apple.\u00a0 My past experiences with the pretty Apple interfaces and my new found love of this damned iPhone have insured that I will stick with what works.\u00a0 To me Apple is simply pretty on the outside, POS on the inside.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Apple fanboys gonna hate.\u00a0 Oh well.\u00a0 Here comes my truth.\u00a0 Let me elaborate on how this &#8220;truth&#8221; was derived. I use Apple products daily.\u00a0 In possession and provide direct administrative oversight of my iPhone 6, about 12 more in the company, a few iPads, two Mac Pro&#8217;s just purchased in late 2014 and three Macbooks &hellip; <a href=\"https:\/\/toddsingleton.net\/chronicle\/2015\/02\/23\/the-truth-about-apples-solid-reliability-from-an-it-director-the-myth-wrapped-in-lies-about-apple-quality\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">The argued reliability of Apple products continues to elude me.<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-2602","post","type-post","status-publish","format-standard","hentry","category-technology"],"_links":{"self":[{"href":"https:\/\/toddsingleton.net\/chronicle\/wp-json\/wp\/v2\/posts\/2602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/toddsingleton.net\/chronicle\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/toddsingleton.net\/chronicle\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/toddsingleton.net\/chronicle\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/toddsingleton.net\/chronicle\/wp-json\/wp\/v2\/comments?post=2602"}],"version-history":[{"count":4,"href":"https:\/\/toddsingleton.net\/chronicle\/wp-json\/wp\/v2\/posts\/2602\/revisions"}],"predecessor-version":[{"id":2607,"href":"https:\/\/toddsingleton.net\/chronicle\/wp-json\/wp\/v2\/posts\/2602\/revisions\/2607"}],"wp:attachment":[{"href":"https:\/\/toddsingleton.net\/chronicle\/wp-json\/wp\/v2\/media?parent=2602"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/toddsingleton.net\/chronicle\/wp-json\/wp\/v2\/categories?post=2602"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/toddsingleton.net\/chronicle\/wp-json\/wp\/v2\/tags?post=2602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}