Register.com requires $35.00 for me to renew toddsingleton.net with them for one year. For those of you not familiar with domain registration, that’s a ransom right now. For example GoDaddy.com charges $6.99 for a new registration and usually less for a renewal. So tonight I went to transfer my domain to GoDaddy. Part of the transfer process requires providing GoDaddy with a domain “Authorization Code”. I went to Register.com to get this as required. I was told I would have to “speak to a special customer service representative to handle that request” who is only available from 8am to 6pm EST. Funny, every other registrar I know of will send the authorization code to the administrative email on record for the domain (mine).
Well, here’s the problem: this domain expires at exactly midnight tonight. See the situation that’s forming? I called GoDaddy for help since I already paid them $7.99 for the transfer (which coincidentally includes a FREE one year domain registration extension). The rep laughed at the notion that I had to speak to a “special customer service rep” for an authorization number from Register.com. He then offered to refund the transfer fee if I ‘d like. I said no. I’ll have to pay the freakin’ ransom to Register.com and then I’ll move this domain straight to GoDaddy to get my free one year extension giving me the domain for 2 years. Register.com offered two years for $49.95. Wow, do their prices suck or what?
In the meantime I have another domain currently registered through Register.com, southeasternrea.com. I will begin the process of transferring that domain to GoDaddy immediately for $7.99 so I won’t have to pay over FOUR TIMES as much to renew it for one year. And what does this accelerated pricing buy you? Limited domain management tools in the web interface requiring you to have to call a “special customer service rep” to manage your own domain. That’s about as weak as it gets.
If you have a domain about to expire with Register.com here’s my advice: Transfer it to GoDaddy for $7.99 at least 10 days before the expiration date and get yourself a free one year renewal. This is the best way to let Register.com know their prices bite ass. And for those of you who are wondering why I don’t just let the domain expire and then renew it with GoDaddy for $6.99 I will detail the lifecycle of an expired domain.
- Once a domain expires the previous registrant has 12 days to renew the domain at the regular price (DNS is disabled).
- After 12 days the registrant can renew the domain for the regular price plus a surcharge of $80 for up to 30 days.
- After 30 days the domain is put up for auction for 30 days.
- After 60 days the domain is returned to the previous registrar (Register.com in this case) who can put it back into the public registry as available. I don’t know if there’s a time frame in which they’re required to do this.