Todd Singleton

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IT Project Management, Information Systems Administration, Remote Application Deployment, Workflow and Process Mapping, Performance Tuning, Network Deployment and Security, Disaster Recovery, Storage Area Networks



Geographic Location:

United States – Raleigh NC – Up to 50% Travel



Career Level:

Advanced (13+ years of experience)

Prefer Direct Hire

W2 Contract-to-hire or long term contracts only




Managed Technologies and Deployments:

• OS : Windows NT 4.0 through Windows 2003 Enterprise Server, Linux, BSD

• High Availability : Cluster deployments, Citrix Server Farms, Load Balancing

• Web Servers : Apache, Microsoft Internet Information Server 6.0

• Mail Servers : Microsoft Exchange 5.5 through 2007

• Databases : Microsoft 2000-2005 SQL Enterprise Server, MySQL

• Storage : Veritas Volume Manager, Brocade switches, NetApp Filers and SAN's, VM Ware

• Backup : Veritas Backup Exec Ver. 9.1, Netbackup, DLT and AIT libraries, NAS

• Application Layer Protocols : AD DNS, DHCP, FTP, HTTP, IMAP4, SMTP, POP3, PPTP, ICA, RDP, SIP, …

• Transport Layer Protocols : TCP/IP, UDP, DCCP

• Network Layer Protocols : IPv4, IPv6, IPSec

• Security : Citrix Secure Gateway, Tripwire, Honeypots, NAT, PAT, Cisco PIX - CLI IOS configuration

• Languages : ASP, Perl, PHP, bourne / korn shell, HTML, CSS, Cisco IOS

• Server Hardware : IBM xSeries, HP Proliant, SUN vSeries


05/2008 - Present

Trimaco, LLC

Durham, NC

Manager of Information Systems

Currently managing the network and systems for a medium size, privately owned US manufacturing operation. Trimaco is the worlds leading manufacturer of paint sundries and job site protection equipment.

• Established and administering direct EDI trading partner connections to Wal-Mart, Home Depot, Lowes, Sherwin Williams, Carquest and others via secure mailbox connections. Using AS2 via Lexicom and Gentran EDI software.

• Performing routine Microsoft Exchange, Active Directory, DNS, DHCP, Group Policy Administration in Windows 2003 Server infrastructure.

• Deployed Mailwise anit-spam and virus gateway protection services.

• Administering forward facing and internal DNS services.

• Administering multiple MS SQL 2005 databases. Implemented and maintian Crystal Reports and Qlikview Business Intelligence systems.

• Reconfigured a load balanced Citrix Presentation Server 4.5 farm for publishing internal applications including Office 2003, Microsoft Great Plains Dynamics, Label View and Label Matrix.

• Supervised the deployment of a new, corporate wide, MPLS network through AT&T to sites in Phoenix AZ, Durham NC, Manning SC and St.Louis MO. Performed all necessary Cisco IOS router and firewall configurations.

• Overhauled small data center power requirements.

• Administering Cisco PIX gateway with IPSec site to site and client VPN connectivity.

• Redesigned the companies public web site at including Flash FLV movie integration.


10/2007 - 05-2008

The American Kennel Club, Inc. - Contract through Capital Tech Search

Raleigh, NC

Senior Network Engineer, Systems Administrator

Brought on board to help design, spec and co-ordinate the ISD departmental move into the organizations new 2500 square foot Briar Creek data center. Providing hands-on technology assessment and infrastructure recommendations for environment hosting 48 Solaris and 27 Windows servers while maintaining 100% forward facing service availability.

• Assisted in the migration of 30TB+ of data from EMC Clarion and Cellera storage platforms to NetApp FAS3070 storage processors and fiber channel SAN filers.

• Performing routine Microsoft Exchange, Active Directory, DNS, DHCP, Group Policy Administration in Enterprise Windows 2003 Server infrastructure.

• Built and administer BIND forward facing DNS services on Solaris 9. Daily administration of staged and production environments running Autosys, Majordomo, JBOSS, Cold Fusion web services for sites generating 1.3 million hits per day.

• Overhauled the Exchange 2003 Enterprise environment including Public Folder replication, clustering, the upgrading member node HBA’s to 4Gb.

• Deployed a small load balanced Citrix Presentation Server 4.5 farm for publishing internal accounting and reporting applications, Epicor and FRX.

• Created necessary SQL 2005 and IIS server instances for Citrix License Management console – FlexLM license manager.

• Built and deployed the organizations 4th VMWare ESXi Server on Redhat Enterprise 5 base OS including the necessary Netbackup client integration.

• Specified all necessary power and interconnect components for 48 server racks and four network closets.

• Preparing As-Built Visio network diagrams including the documentation of all physical server interconnects and server rack elevations for rack space utilization.

• Managing secure RSA server token authentication for VPN and Intranet resources.


02/2006 – 10/2007

The Castleton Group - 1-800-Pack-Rat, LLC

Wake Forest, NC

IT Manager

Assisting this growing company in opening 25+ facilities per year by establishing the IT department and network infrastructure including the deployment and administration of the following technologies:

• Windows 2003 Advanced Server R2 and x64 Editions

• Microsoft Active Directory, DNS, DHCP, Group Policy Administration

• Microsoft SQL server 2005 including replication between geographic locations among clustered nodes using Dell EMC Storage and high capacity NAS backup

• Microsoft Exchange 2007, Blackberry Enterprise Server 8.0

• Citrix Presentation Server 4.0 load balanced for the deployment and administration of Microsoft Dynamics 9, FRx and internally developed applications.  Deployed Citrix Access Gateway (SSL) for web based access to published applications. Includes Citrix and MS Terminal Server license server deployments.

• 3Com NBX VoIP phone systems including virtual tie lines between corporate facilities

• Site-to-Site VPN connectivity over IPSec for facility WAN connections

Also managing the procurement and deployment of all corporate and franchise technology assets. Negotiating all telecommunications broadband contracts for corporate and facility locations.

Currently supervising IT staff in multiple corporate locations including Washington DC, Wake Forest and Durham, NC. Responsible for all required IT documentation including network diagrams and performance reports to SLA specifications.


01/2004 - 2/2006

Dillon Supply Company

Raleigh, NC

Network Engineer - Senior Systems Administrator

Supervised a team supporting a multi-server, thin-client network environment using Microsoft Active Directory, MS SQL and Citrix Metaframe XPe.

• Implemented Windows 2000/2003 Active Directory domain including user account management, local and global group policy administration, and Citrix Metaframe XP published applications.

• Installed and configured NetApp Fast3000 fiber channel SAN solution coupled with and 16-way IBM x460 server solution running Microsoft 2003 Advanced Server and SQL 2000 Enterprise. Achieved a reduction in processor and memory utilization of 80%+ over previous 4-way HP solution and a 50% reduction in average disk queue length.

• Configured and administer all local and wide area network services including DNS, DHCP, VoIP QOS (Cisco), WAN connectivity and SNMP monitoring of multiple fractional T1 circuits and DS3/T3 interfaces.

• Implemented and manage multi-server backup routines using Veritas Backup Exec 10.0.

• Designed and implemented the corporate Disaster Recovery Plan.

• Wrote the current Acceptable Use Policy for technology resources.

• Organized departmental support for 350+ local and remote clients in 23 national locations.

• Deployed Microsoft Exchange 2003, Internet Information Server(s) and Outlook Web Access.

• Responsible for the administration of a Cisco PIX 515 firewall including NAT, port mapping and SSL certificate installation all configured through Cisco CLI. Also responsible for the deployment and administration of the Postini gateway spam and virus filtering solution.

• Establishing and managing vendor relations for 855, 850, and 860 EDI transactions with enterprise customers using multiple VAN locations.

• Designed internal corporate Intranet including embedded ICA links for published Citrix applications.



8/2001 – 01/2004

Glaxo Smith Kline Inc.

Durham, NC

Senior Systems Administrator / Sales and Marketing Remote Application Services

• Major responsibilities included: Performed the deployment and support of Windows NT 4.0 Terminal Servers and Windows 2000 Advanced Servers running Citrix Metaframe XPe for application publication to 1300 International end users. Planned the architecture for the company's first VPN remote access solution for contractors using non-GSK assets (including security audits for external vendor systems).



3/2000 – 8/2001

Computer Service Partners Inc.

Raleigh, NC

Senior Network Consultant

Position resided between the Sales and Project Management departments to provide extensive technical consultation to CSP's new and existing clients, internal Engineers, and Account Managers.

• Performed Local and Wide Area network analysis and design, disk sub-system and data storage implementation and working in co-ordination with the Project Management team to develop required project control documents. Additional responsibilities include writing Technology Assessment Profiles (TAP's) as discovery documentation for existing IT environments and preparing / reviewing proposals for Sales Consultants where additional technical specialization was required.


8/1998 – 3/2000

Research Triangle Commerce Inc.

Cary, NC

Systems Administrator

• Scripted web based applications in C, and Perl runnning on Solaris 7 mounted to BSD workstations. Aided in administration of Windows NT SQL 7.0 clusters and Solaris servers for RTCI E-Commerce and security implementation projects. Configured SSL accelerators in public storefront web servers.


5/1997 - 8/1998

Analytical Surveys Inc.

Cary, NC

Systems Administrator

• Performed the conversion of 250+ workstations running SCO Unix, DOS, Solaris, and Sun OS to Windows NT 4.0 for a national firm specializing in GIS mapping. Performed end user support for 300 production employees running Microstation 5.0 / SE. Technical and administrative referrals are still available. Implemented Citrix Winframe at it’s debut for publishing internal accounting applications.


8/1995 - 5/1997

Moffatt and Nichol Engineers

Raleigh, NC

Technical Draftsman / Systems Administrator

• Performed drafting duties in AutoCAD R14, and Microstation 5.0 for a national engineering firm specializing in the design of waterfront superstructure. Learned drafting standards for the US Coastguard, NCDOT, and various military agencies. Assisted in the conversion of Windows 3.11 / Novell 3.0 based network to Windows NT 4.0 at its debut. Obtained my first exposure to TCP/IP networking and web browsing via MS Winsock implementation.






Liberty University

US-VA-Lynchburg - Undergraduate – Computer Science


Randolph Community College

US-NC-Asheboro - 56 Semester Hours of transfer credit in Photojournalism.




Industry Certifications:

1/2002 - Present

Citrix - CCA - Certified Administrator - Metaframe 1.8 – XP

7/2001 - Present

Trusecure ICSA - Security Associate

5/2001 – Present

Microsoft - Certified Professional Windows 2000 Server

9/2003 - Present

Cisco - Certified Sales Expert

05/1998 - Present

A+ Certified Hardware Technician